Svenska Fönsters customers should be able to rely on our high level of expertise and the added value we supply in every business. We treat our customers, employees, suppliers and other stakeholders with honesty and respect. We keep our promises, take responsibility for our mistakes, puts people’s value first, and follow laws and regulations.
For us, it is important to understand and find solutions to our customer needs today – and in the future. We are therefore always one step ahead with our environmental- and sustainability work, as well as in our external monitoring. We have the courage to find new ways – which means that we place high demands on ourselves and our stakeholders.
Our basic values are:
We exist for our customers and therefore constantly need to ensure that what we do is beneficial to the customer. We show respect for our customers by always striving to be better at meeting customer needs.
Respect for individual and company
It is the people who are Svenska Fönster and every individual is highly valued. We believe in the will and competence of every employee. That everyone contributes to continuous improvements to their work process is a natural part of our business.
Wastes do not add value to our customers and are therefore not something the customer is prepared to pay for. We create value for the customer when we plan, train carpenters in window installation, makes offers or develop the windows of the future. Everything else we do to be able to do these things, for example, transport and store products is nothing the customer is willing to pay for and is really a waste.